Privacy policy Era Chartering B.V.
ERA Chartering B.V., located at Westplein 10, 3016BM Rotterdam, Netherlands, is responsible for the processing of personal data as described in this privacy policy.
Contact Details:
- Company Name: ERA Chartering B.V.
- Address: Westplein 10, 3016BM Rotterdam, Netherlands
- Chamber of Commerce (KvK) number: 72026308
- E-mail: info@era-chartering.com
1. Personal Data We Process
ERA Chartering B.V. processes your personal data because you use our services and/or because you provide these details to us yourself via the contact form on our website.
We process the following personal data:
- First and last name
- E-mail address
- Phone number
- Any additional information you spontaneously provide in the message field of the contact form
2. Purpose and Legal Basis for Processing
ERA Chartering B.V. processes your personal data for the following purposes:
- To contact you by phone or e-mail if requested via the contact form.
- To provide and execute our services within the framework of a (future) agreement or customer relationship.
Legal basis: The processing of this data is necessary for the purposes of the legitimate interests pursued by us (answering inquiries) or for taking steps prior to entering into, or executing, a contract.
3. Data Retention Period
ERA Chartering B.V. does not store your personal data longer than is strictly necessary to achieve the purposes for which your data was collected.
- Contact and Customer Data: We retain the data received via the contact form for as long as the business or customer relationship continues. If no customer relationship is established, contact data will be removed within 2 years, unless a legal (tax) retention obligation applies.
4. Sharing Personal Data with Third Parties
ERA Chartering B.V. does not sell your data to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf (such as our web hosting provider), we conclude a Data Processing Agreement to ensure the same level of security and confidentiality of your data.
5. Cookies and Embedded Content from Third Parties
On our website, we use functional, analytical, and embedded elements:
a. Google Analytics (Analytical Cookies)
We use Google Analytics to track how visitors use our website. Google processes data such as IP addresses and browsing behavior.
- We have configured Google Analytics to be privacy-friendly (IP addresses are anonymized).
- A Data Processing Agreement has been concluded with Google.
- Data is not shared for additional Google services (such as remarketing) without your explicit consent.
b. Vimeo (Embedded Videos)
We display videos on our website hosted via Vimeo. To protect your privacy, these videos are loaded using the Do Not Track (DNT) parameter (dnt=1). As a result, no tracking cookies or analytical cookies are placed by Vimeo to follow your browsing behavior across the internet.
c. Cloudflare Turnstile (Spam Protection)
We use Cloudflare Turnstile to protect our contact form against automated spam and bots. Turnstile analyzes technical browser characteristics to confirm whether a visitor is human. This service operates without placing tracking cookies and does not collect personal data for advertising purposes.
6. Your Rights (Access, Correction, and Deletion)
You have the right to access, correct, or request the deletion of your personal data. In addition, you have the right to withdraw any consent for data processing or object to the processing of your personal data by ERA Chartering B.V. You also have the right to data portability. You also have the right to request restriction of the processing of your personal data.
You can send a request for access, correction, deletion, or data transfer to:
info@era-chartering.com.
If necessary, we may ask for additional information to verify your identity. We will use the least intrusive method appropriate to your request. We will respond to your request as soon as possible, but no later than within four weeks.
7. How We Protect Personal Data
ERA Chartering B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. Our website utilizes a secure SSL certificate (recognizable by https:// and the padlock icon in the address bar) to ensure your personal data does not fall into the wrong hands.
If you feel that your data is not properly secured or if there are indications of misuse, please contact us at info@era-chartering.com.
8. Filing a Complaint
ERA Chartering B.V. also wishes to inform you that you have the option to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so via the following link: https://autoriteitpersoonsgegevens.nl/en